Terms of service

1. Who we are

Candle Club is operated by Fifty Five East FZ-LLC, CWEP7106, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. You can reach us at candleclub@pm.me. By using our website, community or coaching services you agree to these terms.

2. What we offer

• A free community on WhatsApp with market updates, chart breakdowns and watchlists.
• Paid 1-on-1 coaching: an onboarding session, a written trading plan built with your coach, weekly one-on-one check-ins, trade journalling and reviews, and access to the member portal.

We may link to third-party platforms, including Bybit, through referral links that pay us a commission. We don't control these platforms and aren't responsible for them.

3. Education only — not financial advice

Everything we publish or discuss is general education and trade review. We are not licensed financial advisers and we do not provide personal financial, investment, tax or legal advice. We do not consider your objectives, financial situation or needs. Nothing we say is a recommendation to buy, sell or hold any instrument. Every trading decision you make is your own.

Trading involves significant risk and you can lose more than you put in. Past performance is not a reliable indicator of future results. Consider seeking advice from a licensed professional before trading.

4. Eligibility

You must be at least 18 years old to join the community or buy coaching, and you must be legally permitted to use our services where you live.

5. Fees, billing and renewal

• All prices are in Australian dollars (AUD) and payments are processed by Stripe.
• Coaching begins with a one-time sign-on fee of A$250, which covers your onboarding session.
• Coaching then costs A$150 per week, billed in advance and renewing automatically each week until you cancel.
• You authorise us, through Stripe, to charge your payment method for each renewal until cancellation.
• If a payment fails, we may retry it and may suspend access until the amount is paid.
• We will give you at least 14 days' notice by email before any change to your recurring price. If you do not accept it, you may cancel before it takes effect.

6. Cancellation

You can cancel at any time by emailing candleclub@pm.me or using the billing portal. Your access continues to the end of the week you have already paid for and you will not be billed again. See our refunds and cancellations policy for refund detail.

7. Community rules

• No harassment, hate speech, spam or advertising.
• No signal selling, pump groups, referral schemes or soliciting other members.
• No sharing or reselling paid materials, recordings or portal content.
• No impersonating Candle Club staff, and no claims of guaranteed returns.
• We may remove content and suspend or terminate access for breaches, without refund where the breach is serious.

8. Your content

You keep ownership of the journal entries, check-in answers and trading plans you create. You grant us permission to store and use them to deliver coaching to you.

9. Liability

To the maximum extent permitted by law, we are not liable for trading losses, lost profits, or indirect or consequential loss. Our total liability to you for any claim is limited to the fees you paid us in the four weeks before the event giving rise to the claim. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded.

10. Changes and termination

We may update these terms and will post the new version here with an updated date. We may suspend or end access where required by law or for a breach of these terms.

11. Governing law

These terms are governed by the laws of the United Arab Emirates as applied in Ras Al Khaimah, and the courts there have jurisdiction, without limiting any non-excludable rights you have where you live.